Alarm Monitoring

West University Place Direct Link Advantages:

• Exclusively for West U Residents
• Eliminates the middleman, providing industry leading response time
• No contracts
• Convenient billing on utility statement starting at $35/mo.
• Available Mobile App with Video Capabilities (additional fees apply)
• Yard sign and window decals are available to subscribers
  
  

To sign up for Direct Link monitoring service:

1) Contact an alarm technician to connect your system to Direct Link. Technicians outside of the approved vendors list MUST contact the Direct Link Coordinator prior to service. View Approved Direct Link Installation Companies (PDF)

2) Click the Sign up for Direct Link button below and complete the application. Completion of this application is required to finalize set up and begin monitoring

3) A confirmation email will be sent once the activation process is completed by the Direct Link Coordinator. An alarm permit is generated with activation.  

Non Direct Link Alarms: 

To comply with City Ordinance (Chapter 26- Electricity and Alarm Systems Sec. 26-189) residents and business owners are REQUIRED to have an alarm permit on file for all active alarms.

1) Click the Alarm Permit Registration button below and complete the application.

2)  A confirmation email will be sent once the activation process is completed by the  Direct Link Coordinator.