Alarm Monitoring



DirectLink is an alarm-monitoring program offered by the West University Place Police, Fire, and Emergency Medical Services (EMS) departments only available to West U residents. Monitoring of your alarm system is extremely important for you and your family’s peace of mind and requires the highest level of trust and professionalism.

West University Place DirectLink Advantages:

  • The Police Department receives your alarm signal directly, rather than through a third party.
  • Emergency Personnel are immediately dispatched, saving valuable time for arrival to your property.
  • The Police Dispatch center has your emergency information on file.
  • There is no contract
  • Convenient billing on utility statement at just $35 a month
  • Yard sign and window decals, which advertise that your home alarm system is monitored by the Police Department, are available to our subscribers.

To sign up for DirectLink monitoring service, FIRST contact an alarm technician to connect your system to DirectLink.  Then submit your DirectLink Monitoring Form by clicking the box below labeled, Sign up for DirectLInk, 

If you do not wish to sign up for DirectLink monitoring service, to satisfy The City of West University Place permit requirement, please complete an Alarm Permit Registration form found below. 

Residents and Business owners should note that all active alarm systems are REQUIRED to have a permit on file with the Police Department.

View Approved DirectLink Installation Companies (PDF)

False Alarms

These fees are for a 12-month period starting on January 1.
Number of Non-Valid Alarms
1st, 2nd, and 3rd Alarms
No Fee
4th and 5th Alarms
6th and 7th Alarms
8th Alarm or More
$100 or Greater
Fire or Medical False Alarm Fees $175

Contact Us

  1. Josie Allen
    DirectLink Coordinator

    3800 University Boulevard
    West University Place, TX 77005

    Phone: 713-662-5860

  2. direct-link-tower-banner-with-suv 300x1131

    Police Department

    3800 University Boulevard
    West University Place, TX 77005

    Phone: 713.668.0330
    Emergency: 911



    Staff Directory