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Paperless Utilities Billing Statements

Go Green & Go Paperless! If you already have an account through our online payments website, Point & Pay, you can sign up there for paperless statements. Don't have a Point & Pay account? You can get one through the Point & Pay Portal.  You can also send an email to Billing Help to request paperless statements and the Utility Department can make that change for you. 

How to go paperless

Step 1: Turn on your paperless billing option

Once logged in to your account, on your account Dashboard, click the Paperless switch to On.

step-1-turn-on-paperless-option

Step 2: Authorize

Read the "Paperless Billing Authorization and Agreement," and click Confirm.

step-2-authorize-paperless

Step 3: Confirm activated status

The Dashboard will now show that Paperless Billing is turn On.  

step-3-paperless-activated

  1. What utilities does West University Place provide?
  2. How do I set up my utility service?
  3. How do I terminate my utility service when I move?
  4. How do I set up automatic payments?
  5. How do I pay/view my utility bill online?
  6. Can I pay my utility bill over the phone?
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  1. West University Place Texas Homepage

Contact Us

  1. 3800 University Boulevard

  2. West University Place, TX 77005

  3. Phone: 713.668.4441

  4. Emergency: 911


  5. Hours of Operation:

  6. Monday-Friday

    7:30 a.m. - 5:30 p.m.

  1. How do I report a streetlight outage?
  2. How can I monitor power outages in the area?
  3. How do I report an apparent health code violation of a restaurant in West U?
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