Registration Policies

RESIDENCY

All West University Place residents are required to bring proof of residency to be considered for residency options (e.g., a valid driver’s license, picture ID, or a West U utility bill).

AGE

Children’s classes are designed for kids 1 year to 12 years of age. Children 13 years of age and up can qualify for adult programs, unless age requirements are indicated in class descriptions. If a class designates an age group, students must be that required age before classes are scheduled to begin.

CANCELLATIONS AND SCHEDULE ADJUSTMENTS

Occasionally, offerings may have to be canceled – and times may have to be adjusted after the publication has been printed due to scheduling changes. Please check the online registration page or call 713-662-7420 for the most up-to-date class times and information. We apologize for any inconvenience this may cause. Each class must meet minimum registration requirements a week before the class begins, or it will be canceled. If a class is canceled, refunds will be processed, or transfers will be given.

LATE REGISTRATION

Registration will continue until classes are full. Fees, however, will not be prorated. Students may register after class begins if a class is not full.

PAYMENT

We accept cash, check, or Visa, Mastercard, or Discover cards.

MAKEUP SESSIONS

Due to size limitations in our classes, participants are not allowed to make up missed days during other class sessions. Attendance is the responsibility of the participant. However, if the City has to cancel a class due to unforeseen circumstances, a makeup day will be provided.

REFUNDS

Refunds will not be issued once a class begins, whether you have attended class or not. Attendance is the responsibility of the participant. However, transfers will be given to those who qualify (see Transfer & Credits section). Withdrawals are allowed up to five business days (Monday – Friday) before the class begins. If you decide to withdraw from a class before it begins, a $10 administration fee per person, per class will be deducted. Please allow two to three weeks for the processing of refunds.

TRANSFERS & CREDITS

Transfers for classes that are six weeks in length or longer must be requested prior to the second day of class. Students registered for short sessions or for one-day workshops must request transfers prior to the first day of class. Transfers cannot be guaranteed. Transfers will only be given within the same class session unless approved by a manager.

PHOTO RELEASE

The City of West University Place (“City”) may periodically take pictures or videos of participants while they are engaged in City programs, activities, and special events, or are enjoying parks or other facilities. Please note that these photos may appear in City publications, local newspapers and websites, and/or on City webpages and City social media sites.