Welcome to the City of West University Place! To start utility services, please complete the online form below and submit during business hours, and no later than 4 p.m. the day before you want services to start.
** ALL ACCOUNTS WILL BE BILLED A NON-REFUNDABLE $50 CONNECTION FEE ON THEIR FIRST BILL **
Water service connections can only be completed during the week, Monday - Friday. The City is unable to start water service on the weekends or on holidays. Water services are normally turned on during the morning between 6 a.m. - 9 a.m.
You do not need to enter the city, state, or zip code
How you want the name to appear on the statement
Such as a cell phone
Please include city, state, and zip code
*BUILDERS: are required to pay a $500 deposit in person, which will be applied to your FINAL bill when you terminate services. NOTE: when we are notified a Certificate of Occupancy has been issued, we will turn on sewer & trash services on your account.
West U wants to be GREEN! Please consider receiving your utility statement by email.
Please email a copy of your driver's license or passport to billinghelp@westutx.gov or fax it to 713.662.5804.
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