To monitor a power outage or to report an outage, you may do so on the CenterPoint Energy website.You can modify the reports to specify areas, get estimated times of outage and other important information.
Report a Streetlight Outage
To report a streetlight that is out, you will need to locate the streetlight number located on the pole. Then report it to CenterPoint Energy by filling out their form.
Set up energy alerts
Get free email, text and phone call notifications when your power goes out Sign up for CenterPoint's Power Alert Service℠ and receive a notification if you have a power outage lasting several minutes or more that cannot be resolved quickly by our smart grid technology. Get an estimated time for repairs and a new estimate if repairs take longer than expected. Get a notification when the problem has been resolved and the causes of the problem have been identified. Enrollment is easy! Call 713.207.2222 or fill out the form that can be found here.
