Public Information Requests

Requesting Public Records

The City of West University Place has established guidelines in accordance with the Public Information Act (formerly Open Records Act) to ensure that all records in the possession of and pertaining to the operation of the governmental body are available to the public through a systematic and centralized process.

The City Secretary has the authority for releasing records in accordance with the Public Information Act, with the exception of the Fire Department, Municipal Court, and Police Department records. Such records are released through the respective Department Director.

Procedures to Obtain Information

Submit a written request through our online Public Information Request Form, or Police Department Public Information Request Form.

You may also provide a written statement by fax, email, or in person. Include enough description and detail about the information requested to enable the the City Secretary's Office to accurately identify and locate the items requested. Please cooperate with reasonable efforts to clarify the type or amount of information requested. If you know the records you are seeking, you can also search the City's public records through its online portal.

Information to be Released

  • If the information cannot be produced within 10 working days, the Public Information Officer will notify you in writing of the reasonable date and time it will be available.
  • Keep all appointments to inspect records and to pick up copies. Failure to keep appointments may result in losing the opportunity to inspect the information at the time requested.
  • Information that may be withheld due to an exception of the referral by the Office of the Attorney General - your request will be referred within 10 business days. The Office of the Attorney General must issue a decision no later than the 45th working day from the day after the Attorney General received the request for a decision.

Contact Us

  1. thelma-guilliam

    Thelma A. Gilliam

    City Secretary
    Contact Thelma Gilliam

    City Secretary's Office

    3800 University Boulevard
    West University Place, TX 77005

    Phone: 713.662.5812


    Monday - Friday
    7:30 a.m. - 5:30 p.m.
    (Except holidays)

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