Residents who need to set up payment plans may do so by contacting the Accounting Specialist - Utility Billing at 713.662.5824. You must be prepared to pay your current month’s bill plus an additional amount toward the delinquent portion each month. Failure to pay your agreed payment plan amount will result in the cancellation of the plan and your water service will be terminated. Full payment will then be required to have your water service reconnected. Payment plan holders do not receive late fees on the delinquent amount nor do they get termination notices UNLESS they do not pay the required amount. EXAMPLE: In October W.U. Resident got a $700 utility bill which he cannot pay in total. He contacts the office and agrees to pay $50 each month toward his delinquent bill. His November bill is $400; W.U. Resident will have to pay $450 by the due date or face termination of his services.