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The original item was published from 12/12/2022 5:00:00 PM to 12/16/2022 12:13:49 PM.

News Flash

Community News

Posted on: December 12, 2022

[ARCHIVED] Citizen Satisfaction Survey

Citizen Satisfaction Survey

In 2021, City Council and staff identified a Community Satisfaction Survey as a high-priority project. Staff has been working with the City's data collection consultant, OnPointe Insights, LLC, to produce an online survey for residents to provide their feedback on a variety of city-provided services and issues. The survey has been designed to be easy and convenient for residents to complete from a laptop, tablet, or mobile device, and should take approximately 7-10 minutes.

The survey results will help city leaders better understand the community's needs, priorities, and concerns.
Click here to participate in the survey!

The survey will be available online only from November 28 - December 16. 

About the Survey:

  • Residents will be contacted via email, text message, social media, utility billing, City Currents Newsletter (Winter Edition), and through the City website.
  • Residents will be asked questions in 8 categories: City amenities, benefits, safety, operations, basic services, contact with staff, events, and communications.
  • Residents will also be asked to provide demographic data such as gender, tenure, age, race, etc. 

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