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The original item was published from 1/24/2022 8:28:13 AM to 2/1/2022 12:00:09 AM.

News Flash

Community News

Posted on: January 24, 2022

[ARCHIVED] West U Utility Bills - Point & Pay Reminders

Point and Pay Reminders

Utility Bills are being mailed out this week! Are you signed up for recurring withdrawals from Point & Pay? Point & Pay is the City’s utility billing software that allows residents to sign up for paperless billing and recurring payments. Here are a few reminders to prevent yourself from running into utility billing issues.

- Check your emails regularly. Emails from Point & Pay come from: noreply+westuniversity-tx-utilities@paydici.com
- Make sure your payment method on file is valid. You will receive an email if there is an issue with your form of payment.
- Report billing concerns to the city at 713-662-5824 or by emailing billinghelp@westutx.gov

Point and Pay Reminders

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