The adoption of the 2025 budget included a 3% increase on all solid waste rates, increasing the over 65 and disabled rates to $19.02 and the regular rates to $37.47 before sales tax. In addition, water and sewer rates increased 7% and 3% respectively, thus increasing the average household using 9,600 gallons by $6.19 per month. Since West U bills in arrears, these new rates will be reflected on your February 2025 utility statement.
If you are over 65 or disabled you may be eligible for the Senior & Disabled Solid-Waste Discount. The City reduces the cost of solid waste pickup for customers who are over 65 or disabled. To obtain this discount, senior residents are required to provide a copy of their driver’s license or other valid identification as age verification. Residents who get a disability exemption for property tax purposes qualify to receive the discounted rate as well, as long as appropriate documentation is provided.
For assistance, contact Utility Billing at 713-662-5824 or billinghelp@westutx.gov.