Form Center

By signing in or creating an account, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you.

Utility Billing

  1. Leak Adjustment Form

    Leak adjustment form may be submitted for a period not to exceed (6) consecutive monthly billing periods. No adjustment will be... More…

  2. Starting City Utility Services - RESIDENCE

    Welcome to the City of West University Place! To start your utility services, please complete the online form below, provide proper... More…

  3. Terminating City Utility Services

    We are sorry to see you go! To terminate your utility services, please complete the online form below and submit no later than 4 p.m.... More…

  4. Update Contact Information

    Recently the Finance Department attempted to contact you and found that we were either missing contact information on your account or... More…

  1. Starting City Utility Services - BUSINESS

    Welcome to the City of West University Place! To start utility services for your business, please complete the online form below,... More…

  2. Swimming Pool Refill Adjustment Form

    We can only adjust if your pool was refilled on your water meter (non‐irrigation meter).

  3. Unusually Large Bill Adjustment Form

    We can only adjust using one (1) month out of the last six (6) consecutive months. That means if there is more than one (1) month of... More…