News Flash

Coronavirus / COVID-19 Updates

Posted on: March 17, 2020

Utility Billing Customers Regarding the COVID-19 Virus


Utility Billing Customers

At the City of West U, the health and well-being of our customers, residents and employees is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers as the situation evolves.

For those customers that routinely pay a utility bill in person, we strongly encourage you to use various other options available when making a payment on your West U Utility Account. You can mail in the payment, utilize our City drop box which is located on Amherst St. next to the USPS mailbox near the fire department, or pay via our online payment portal at Pay Utility Bill Online.

You can also find useful information related to Utilities and Billing on our City website at Utilities & Billing and you can reach us by phone at 713.662.5824 or email at


West University Place Billing Department

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