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The original item was published from 3/20/2020 8:54:00 PM to 8/2/2020 12:00:04 AM.

News Flash

Community News

Posted on: March 20, 2020

[ARCHIVED] West U Update on COVID-19 (3/20/20)


March 20, 2020 


Starting Monday March 23, 2020, general public access to all City buildings will be restricted.  The only location for in-person service will be the lobby of the Police Department located at 3800 University Blvd.  This is for the safety of residents and employees to help prevent the communal spread of COVID-19.

Rest assured that City services for police, fire, public works and City Hall are still occurring with modified procedures to limit communal spread of COVID-19.  There has been changes to parks and recreation programming and senior services.   Please visit for a complete list of changes.

Conduct Business by Email or Phone

We encourage you to conduct your business with the City by phone or email.  Phone numbers listed below, but direct email addresses and phone numbers are available on our website at

  • Administration & IT                                    713-662-5812                    
  • Finance & Utility Billing                              713-662-5824                    
  • Human Resources                                      713-662-5856                    
  • Fire Department (non-emergency)          713-662-5835                    
  • Police Department (non-emergency)      713-668-0330                    

If you absolutely must conduct your City-related business in person, please visit the PD lobby for service with finance, utilities, personnel, fire, administration, public works and police. 


For up to date information on impact to West U services, please visit our home page and click link in the middle of the page or visit this page directly

For the latest information on COVID-19, please follow these agencies directly:

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