To all West U Utility Customers;
The City of West University Place has partnered with Point&Pay to offer a new, enhanced, customer friendly online payment portal. The City staff has been working with Point&Pay to get the new portal on the City’s website. Testing has taken longer than expected, so we will not be able to roll out the new payment portal before bills become due on September 18, 2019. As a result all recurring checks and credit/debit cards that are already set up in the current system will be processed as normal.
We apologize for the inconvenience. We hope to get the new portal on line as soon as possible but it will not be done before the 18th.
Best regards,
City of West University Place Utility Billing
713.662.5824
billinghelp@westutx.gov