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The original item was published from 4/17/2019 1:05:58 PM to 4/19/2019 10:28:27 AM.

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Posted on: April 17, 2019

[ARCHIVED] Duplicate Utility Payments

Utility Customers of West U

Today, Wednesday 4/17/19, It has come to our attention our Citizen Access billing provider has experienced a software issue that has resulted in some duplicate payments charged to utility customers’ credit/debit cards. We are working with them to resolve the issue and reverse all duplicate payments. We apologize for the inconvenience and will update you as soon as possible.

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