News Flash

Community News

Posted on: May 16, 2023


Image of City Hall in the background with H2Online text written on a banner across

The city is thrilled to unveil its latest service, H2Online, which enables residents to monitor their water consumption. With the ability to set usage limits, receive alerts, and track usage trends, residents can stay informed in real-time and detect water leaks early on. By being more mindful of their water consumption, residents can work towards conservation efforts.

Please note that Customer Connect will be replaced by H2Online, and users will be required to create a new account. Please have your most recent utility bill available as you will need your account number and your last billed amount to create your H2Online account. For more details and to sign up, visit

If you have any questions please contact Utility Billing by email at or by phone at 713-662-5824.

Mobile and Desktop view of H2Online in front of a blue background

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