Place Fire Department provides round-the-clock staffing by full-time
firefighter/paramedics to administer emergency fire and medical
services. West University Place is unique among most other cities in
that we require all firefighters to be certified as paramedics which is
the highest level of emergency medical technician certification
recognized by the State of Texas.
This means that regardless
of who responds to an emergency call, they are trained to handle any
situation from a house fire to a cardiac arrest.
Average Response Time
The Fire Department maintains an average response time of less than 4 minutes for fire and medical emergencies.
The City’s central telephone number is 911 for requesting medical, fire, or police assistance. Any 911 calls within the City limits will be answered by City personnel and forwarded to appropriate response teams. When you dial 911, the dispatcher sees the identity of the caller’s phone number and address, which helps expedite emergency assistance even in cases where the caller may be unable to give a name and address.
Please note that the 911 identification service is not provided by all phone service providers. Please check with your local phone service to see if they provide this service.
Home Alarm Monitoring Service
The City of West University Place is one of the few cities in Texas that provide their very own alarm monitoring service. This service will save you valuable minutes often lost with traditional alarm companies. To learn more about DirectLink, visit the Police Department's DirectLink page or contact the DirectLink Coordinator at 713-662-5860.